Next-Generation Mobile Health Technology
Mobile technology in healthcare is an ever-growing market and is becoming a major factor in a patient’s decision on where to seek care. In order to have a successful mobile app, you must have rich interfaces with source systems. Access to data in these source systems should be done via the native user interface of the app, not linking the patient out to another app or a web page. The reason these are considered best practices is that the user is able to go through the full functionality of the mobile app without changes to layout and design, without the need to provide additional login credentials (other than what would be required in the app itself).
The interface capabilities of Universe mHealth is what sets their mobile health technology apart from the rest on the market.
Interfaces Made Easy
Revenue Cycle Management (RCM) Software
Universe mHealth supports bi-directional integration with your Revenue Cycle Management (RCM) software, connecting patients with their demographic, appointment, and financial information. Patients can view their invoices/statements and make payments in a secure, PCI-compliant way. Patients can also view/cancel upcoming appointments or create new ones with Universe’s bi-directional self-scheduling interface. Universe also supports patient check-in/intake–integrating demographic, appointment, financial and clinical data sources into a convenient, check-in workflow. Interface technologies supported include HL7 (ie. ADT, DFT and SIU), FHIR and APIs. CSV or flat-files are also supported.
Electronic Health Record (EHR) Software
Universe mHealth supports bi-directional integration with your Electronic Health Record (EHR) software, connecting patients with their clinical information and providers. Patients can receive CCD-based health summaries and view them in an easy-to-read format. Lab results, including normal ranges, are also available via the CCD or an HL7 ORU. Prescription refill requests can be made in Universe and then sent to EHR for approval. Bi-directional, real-time messaging with providers and their team is easy with Universe. Attachments can also be included with messages. Universe also supports patient check-in/intake, integrating demographic, appointment, financial, and clinical data sources into a convenient check-in workflow. Interface technologies supported include CCD, HL7 (ie. ORU, MDM), FHIR and APIs. CSV or flat-files are also supported.
Connect your provider database (i.e. website provider search data source) or physician credentialing system to Universe, allowing patients to search for providers with images by speciality, location, sex, language, etc. Interfaces via both API and flat-files with image references are supported.
Connect your location database (i.e. website location search and/or wait times data source) to Universe, allowing patients to browse locations. With geolocation support, patients can find the location nearest to them. Interfaces via both API and flat-files with image references are supported.
Publish your patient education library to the app, allowing patients to browse the library to find educational materials that are relevant to them. Universe supports multiple interface methods for patient education libraries, including API, HTML, URL redirect and iframe.